Company Description

With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We’re proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful: Positive Innovation—leveraging technology to benefit people and society. Join us and be part of meaningful change!

Job Description

We are looking for a Functional Support Analyst to support Front Office trading teams on Equity Derivatives and Commodities. The role focuses on business and product support rather than development, working directly with traders on the Murex platform to resolve trade lifecycle, P&L, and risk issues in a fast-paced environment.

Role and responsibilities

• Provide day-to-day functional trade support to traders on Equity Derivatives and Commodities desks.
• Investigate and resolve trade booking issues, incorrect events, missing trades, or pricing discrepancies.
• Analyze P&L and Risk discrepancies and ensure accurate representation of trading positions.
• Manage Front Office incidents and ensure timely communication with traders and business stakeholders.
• Perform functional investigation on the Murex platform and escalate technical issues to the relevant teams.
• Support trade lifecycle management and ensure accurate processing from Front to Back Office.
• Collaborate with global IT and support teams to maintain system and business continuity.
• Support new product implementations and Front Office changes.
• Document issues and maintain production support procedures and knowledge base.
• Ensure adherence to production support SLAs and incident resolution processes.
• Participate in morning/evening production support shifts rotation when required.

As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of our Finance engineering team and grow your career in a stimulating environment.

#LI-MNRK

Qualifications

• 5 - 15 years experience in Front Office production support or trade support in a trading environment.
• Strong functional knowledge of derivative products:
  • Futures, Total Return Swaps (TRS), Vanilla Options, Exotic Options, Structured Notes, MTNs.
• Hands-on experience with trade lifecycle processes.
• Strong understanding of P&L, Greeks (Delta, Gamma, Vega), Risk metrics, and trade valuation.
• Previous experience supporting traders directly on a trading floor.
• Experience with Murex (MX.3) or similar trading system (Calypso, Summit, Sophis).
• Ability to analyze issues, troubleshoot independently, and work under pressure.
• Strong communication skills with Front Office and business stakeholders.
• Ability to manage multiple incidents in real time with quick decision-making.

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• 💵 The salary range for this role is US$100,000 - US$150,000
• 💸401(k) retirement plan with company matching
• 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 📴8 paid holidays + 5 sick days + 2 personal days per year
• ❤️‍🩹Company health, dental, and vision insurance plans + FSA
• 🦺Voluntary STD and LTD
• 🚍 Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.