Junior Services Analyst - IT Service Managment Academy
SmartRecruiters
Company Description
Talan – Positive Innovation
Talan is an international consulting group specializing in innovation and business transformation through technology. With over 7,200 consultants in 21 countries and a turnover of €850M, we are committed to delivering impactful, future-ready solutions.
Talan at a Glance
Headquartered in Paris and operating globally, Talan combines technology, innovation, and empowerment to deliver measurable results for our clients. Over the past 22 years, we’ve built a strong presence in the IT and consulting landscape, and we’re on track to reach €1 billion in revenue this year.
Our Core Areas of Expertise
Data & Technologies: We design and implement large-scale, end-to-end architecture and data solutions, including data integration, data science, visualization, Big Data, AI, and Generative AI.
Cloud & Application Services: We integrate leading platforms such as SAP, Salesforce, Oracle, Microsoft, AWS, and IBM Maximo, helping clients transition to the cloud and improve operational efficiency.
Management & Innovation Consulting: We lead business and digital transformation initiatives through project and change management best practices (PM, PMO, Agile, Scrum, Product Ownership), and support domains such as Supply Chain, Cybersecurity, and ESG/Low-Carbon strategies.
We work with major global clients across diverse sectors, including Transport & Logistics, Financial Services, Energy & Utilities, Retail, and Media & Telecommunications.
Job Description
At Talan, we have a unique opportunity to get trained, gain experience, and launch your career with one of the largest banks in Spain - a client that offers incredible growth and professional development opportunities.
What makes this program a great opportunity?
✅ We invest in your future – You’ll receive top-notch training in both technical and soft skills, preparing you to thrive in the industry.
✅ You get paid from day one – Even during the training period, you will be fully paid under a contract with us.
✅ A clear path to success – After successfully completing the program, you’ll have the opportunity to join the bank’s team as a Junior Services Analyst
During this program you will:
- IT Service Managment for Banking Platforms
- Collaborate with rest of internal team using a proactive style focusing on teamwork.
- Work in an international environment, using English as its main language.
What will you be doing?
- Perform data analysis and reporting using Excel and PowerBI.
- Provide support in IT services and infrastructure
- Contribute to IT Service Management (ITSM) practices.
- Participate in cost optimization and process improvement initiatives.
- Work closely with international stakeholders in agile teams.
Qualifications
What are we looking for?
- Degree in Business, Computer Science, Engineering, or related field.
- English proficiency (B2–C1 level required). Spanish is a plus.
- Previous experience: Knowledge or up to 1 year in IT support, data analysis, or similar.
- Knowledge of automation tools
- Strong analytical and problem-solving skills.
- Excellent communication skills and ability to work in multicultural teams.
Additional Information
What do we offer you?
- Full-time contract
- Specific Training
- Smart Office Pack so that you can work comfortably from home
- Training and career development
- Benefits and perks such as private medical insurance, life insurance, lunch and travel cards as part of the flexible remuneration package
- Possibility to be part of a multicultural team and work on international projects
- Hibrid position based in Málaga, Spain. Realocation is mandatory
- Possibility to manage work-permits.
If you are passionate about data, development & tech, we want to meet you!
Talan Spain’s commitment to non-discrimination based on gender, race, ideology, or any other reason, in accordance with the company’s "Equality Plan" and the current regulations on gender equality between women and men (Royal Decree-Law 6/2019).